We’re Inspired By Growth
Calltastic is disrupting the outsourcing industry one client at a time. We’re the world’s first contact center solutions provider to combine consultative support + managed services into a powerful single comprehensive outsourcing solution
It’s In Our DNA
Calltastic is the shared vision of our Forbes 30 under 30 recognized entrepreneurs and contact center executive leadership to create better outsourcing solutions that are both startup-friendly and scalable. Our clients include early stage to hyper-growth startups of any size, solopreneurs, and other small and micro enterprises.
Not Just a Provider
Traditional outsourcing relies heavily on its clients to provide innovation, strategic direction, and oversight. Our team of industry experts will ensure your support strategy is aligned with your vision using a more holistic approach to support your businesss
- Consultative support and best practices including customer contact channels, procedures, customer effort, and customer experience
- Technology selection and configuration including Knowledge Management, Contact Management, Saas and Ccaas solutions
- Analytics design, layout optimization, and development
- Assistance with Forecasting, Staffing, and Scheduling
- Quality Assurance and Training
CX Consulting
Get Expert Advice from our Startup Consultants tailored to your unique needs of your business and industry
Managed Services
Let our Support Services team help you with forecasting, staffing, scheduling, training, and quality assurance
Award-Winning Technology
Let our Technology Gurus help you find AI and Cloud Based Solutions to build your tech stack. Or use ours!
US & Offshore Talent
We are a US-owned and operated consulting & outsourcing provider. Leverage the diversity of our global talent and experience to establish a framework for your contact center strategy and staff it for you
- Leverage a global talent pool of passionate customer fanatics ready to sell, service, and support your business
- Calltastic team members undergo a rigorous interview and onboarding process including oral and written language assessments, typing, technology and software competency.
- All remote staff must meet stringent internet and device technical assessments to quality for off site work
- A globally distributed staff creates powerful redundancy to mitigate the impact of an adverse event affecting a specific region
Our Better than BPO Solutions Include
Solutions
- Appointment Setting & Lead Generation
- Inbound Sales & Customer Acquisition
- Outbound Sales & Telemarketing
- Voice Customer Service
- Online Chat, Email, and Social Support
- Bilingual, Multilingual, In Language
- Virtual Receptionists & Assistants
- Back Office, Data Entry, Admin
- Overflow & Seasonal Staffing
- Answering Services
- Receptionist Services
- After Hours and Overnight Support
- Customized Call Center Solutions
Featured Industries
- Fashion & Luxury eCommerce
- Real Estate Financial
- Credit Counseling
- Subscription Services
- Software Services
- Cryptocurrency
- NFT Marketplaces
- Health Services
- Telecom & Internet
- Digital Entertainment
- Solar
- eLearning/Education
- Service Area Businesses
Enterprise Customer Experience & Contact Center Solutions Fueling Your Business’s Growth
100 Wilshire Blvd Suite 700
Santa Monica, CA 90017, USA
hello@calltastic.ventures
+1 (888) 393 0022
We have reception services 24/7
